Shipping & Returns Guide
Shipping & Returns Guide
Tennis Rackets Europe ships from Portugal to players across Europe and worldwide.
Order processing
Most orders are prepared within a few business days. During busy periods, rare-item checks or carrier delays, processing can take longer. If you need an item urgently, contact us before ordering.
Estimated delivery
- Portugal: usually the fastest route.
- Europe: commonly several business days depending on destination.
- Worldwide: can take longer because of customs, local carriers and international routing.
Tracking updates are the best source once the order has shipped.
Customs and import charges
International orders may be subject to local customs, import taxes or delivery procedures. These are controlled by the destination country and local carrier.
If your parcel is delayed
Send us your order number and tracking link. We will check the current status and help identify the next step.
Returns
Please contact us before sending anything back. Return eligibility depends on the product, condition, timing and whether the item has been used, customized or specially sourced.
Before buying rare gear
If you are unsure about a pro stock or rare frame, ask for extra photos or condition confirmation before ordering.